A friend talks about you behind your back。 What do you say? You need a bigger allowance。 How do you ask your parents? You break your friend's favorite DVD。 How do you apologize? Here are the exact words you'll need in these situations--plus more than 200 others!
*Tell a friend that you're sorry for her loss。
*Ask a teacher for help。
*Stand up to a bully。
Look inside for the tools, techniques (and the actual words!) to help you untangle your tongue and speak out with confidence and grace。